How can we help you?

Simple Tasks: Multiple workers can do the same task simultaneously. Minimum reward is $0.10 per worker. No profile verification needed. Best for repetitive work like social media engagement.

Freelance Tasks: Only one worker is selected. Minimum reward is $6.00. Requires verified profile. Workers submit custom proposals. Best for specialized work like content creation or development.

1. Go to Dashboard → Create Task
2. Choose between Simple or Freelance task
3. Fill in task details (title, description, reward)
4. Set number of workers or freelance requirements
5. Add platform links where work should be done
6. Upload any necessary attachments
7. Review pricing and submit

Note: First 2 tasks are free for new employers.

1. Browse available tasks on the Browse Tasks page
2. Find a task with available slots (shown in green)
3. Click "Claim Slot" on the task details page
4. Complete the task requirements as described
5. Submit proof of completion through "Submit Work"
6. Wait for employer approval and get paid

Tip: You can claim multiple simple tasks simultaneously.

1. Find a freelance task that matches your skills
2. Click "Submit Proposal" on the task page
3. Set your bid amount (minimum $6.00)
4. Specify estimated completion time
5. Write a detailed proposal explaining your approach
6. Upload any relevant portfolio samples or attachments
7. Submit and wait for employer decision

Note: You can chat with the employer before they make a decision.

For Employers:

1. Review submitted work on task details page
2. Check uploaded files and descriptions
3. Choose one of three actions:
   • Approve: Accept work and release payment
   • Request Revision: Ask for improvements
   • Reject: Decline with feedback
4. Optionally rate the worker (1-5 stars)

For Workers:

• You'll be notified when employer reviews your submission
• If approved, payment is automatically added to your wallet
• If revision requested, make changes and resubmit
• If rejected, you can read feedback and improve

1. Set up bank details (one-time):
   • Go to Wallet page
   • Add your bank account information
   • Set a 6-digit security PIN
   • Verify your password
2. Verify PIN for each withdrawal:
   • Enter your 6-digit PIN
   • This is required for security
3. Request withdrawal:
   • Enter amount to withdraw
   • See currency conversion if needed
   • Submit request
4. Processing: Typically takes 1-3 business days

Supported: 25+ currencies across multiple countries.

1. Go to Wallet page from your dashboard
2. Click "Fund Wallet" button
3. Select payment currency (25+ options available)
4. Enter amount in USD (minimum $1.00)
5. See real-time conversion to your selected currency
6. Choose credit/debit card payment
7. Complete secure payment via Flutterwave
8. Funds are instantly added to your wallet in USD

Security: All payments are PCI DSS compliant and encrypted.

Yes, employers can adjust deadlines:

1. Go to task details page
2. Click "Adjust Deadline" button
3. Select new date and time (minimum 1 day from now, maximum 6 months)
4. Provide reason for extension (optional)
5. Pay $0.05 fee from your wallet balance
6. All assigned workers are automatically notified

Note: If task is overdue, adjusting deadline will change status back to "open". Fee ensures employers use this feature responsibly.

Account verification provides:

• Access to Freelance Tasks: Create and apply for higher-paying projects
• Increased Trust: Verified accounts are more trusted by others
• Higher Withdrawal Limits: Verified accounts can withdraw larger amounts
• Priority Support: Faster response from customer service
• Dispute Protection: Better protection in case of conflicts

Verification process includes:

1. Email confirmation
2. Phone number verification
3. Profile completion (100%)
4. Optional: ID verification for higher limits

Note: All fees are transparent and shown before you confirm any action.